Xbox wont connect to Xbox live - Help!

[cunney]

It keeps failing on the DSN, ive gone and got the primary and secondary DSN numbers for sky, put them in. tested it, and it just keps giving me the same error message.

Ideas?

[atomlab]

Long shot but.. Have you tried resetting the router?

[cunney]

You mean turning it off and on? Yeh after i put them DSN codes in

[atomlab]

Yeah, usually i find turning the router off and leaving it for about 2 minutes then switching it back on fixes most problems, ive had the DSN problem before but i cant remember how i fixed it.. i think i just left it for a few days to be honest

Sorry

[Detective Inspector]

here honestly, phone the free phone xbox number on the site, there pakis and cant speak a word of english, but they do help.

[cunney]

:lol:

I rang it mate, and she was good but she jsut said i need this DSN nubmer from sky, which i got off the net and now it dont work.

Also my xbox seems to be knocking the circuit breaker off since i moved it downstairs, came home last night and all my twister lollies had melted in the freezer :(

[Brin]

i had this problem so i jus used a ethernet cable to a router from sky box then anuva ethernet cable from router to xbox and it wrked

[cunney]

so you fed ur router into the back of the sky box and your xbox? what good would puting it inot the sky box do??

[cunney]

Im gona try again, annoying thing is i gota take all the ****ty leads out the computer, take em downstairs, prat about behind the tele cabinet, then if it dont work bring all the **** back upstairs again

[Elliott-UK]

It always happens to Sky broadband mate it's ****. It does it to me all the time. You can either unplug it leave it for 10 seconds and put it back in or plug it in to your main modem socket in your house (usually the one downstairs). That's all that Sky will tell you if you decide to ring them

[Elliott-UK]

Or just do what someone else said, just plug your ethernet cable into your router and use a wired connection not a sireless connection

[cunney]

Im using a wired connection, its xbox - router - phone socket

[cunney]

Are you actually on sky mate? Any chance you can view your DNS number in your xbox settings and tell me what it is?

[cunney]

Any1?????

I got the house to myself after 3 more days, after that ill nvr be able to use the widescreen and the router again!

[figo_rulz11]

go onto the xbox live forums Cunney. The problem your having another 1,000 people are probably having too.

[Ca11um]

your router may not be compatible, do you no what it is?

http://www.xbox.com/en-US/support/connecttolive/xbox360/homenetworking/equipment.htm

thats an old compatibility list, it may help

[cunney]

I know its netgear, aint got a clue what model it is.

What does this mean, how do i open a port??

Depends which method you are using to connect?

''If you are using a router open the following ports, making sure you place your Xbox 360 on manual and write down the IP address, be sure to use an IP address nothing else is using, use one fairly high up;

* UDP 88
* UDP 3074
* TCP 3074 ''

[cunney]

This open DNS im hearing about, can i sue that if im with sky?

[Ca11um]

http://portforward.com/english/routers/port_forwarding/routerindex.htm

find your router on there and follow the instructions

or your firewall might be stopping you connect to live

[cunney]

cheers mate but how do i find out who model router i have?

[cunney]

you know when you put your ip address into your browser, then you have to enter a username and password, what will that be?

[Ca11um]

it should say it on it somewhere, underneith or on the back somwhere

[sHq]

By defualt it's
username: admin
password: password

[Ca11um]

you know when you put your ip address into your browser, then you have to enter a username and password, what will that be?


that should take you to your router settings yes

i think!!!!

[cunney]

By defualt it's
username: admin
password: password

Isn't working :S

[sHq]

What router is it exactly? Should say underneath it.

[Ca11um]

Isn't working :S


try password -admin

[Dan400z]

i have not read this cunney but you fail tbf

go on internet explorer
type 192.168.2.1
username admin password is blank

find a dmz type in the ip address of ya 360

then on your 360 make primary dns 192.168.2.1 and secondary blank

[cunney]

I think its the Netgear DG834GT (from looking on what sky provide)

Underneath all it says is:

SSID: SKY20429
NETWORK KEY: SWG00EMH
CHANNEL: 1

And then MAC (with a barcode and some numbers)

And SERIAL (with a barcode and some numbers)

[Ca11um]

aperently Your external IP address is 82.28.248.91

[Dan400z]

I think its the Netgear DG834GT (from looking on what sky provide)

Underneath all it says is:

SSID: SKY20429
NETWORK KEY: SWG00EMH
CHANNEL: 1

And then MAC (with a barcode and some numbers)

And SERIAL (with a barcode and some numbers)

none of this matters you are on a wired connection, no point figuring out what model router he has either because they all use the same/similar fw mode

[Ca11um]

http://portforward.com/english/routers/port_forwarding/Netgear/DG834GT/Xbox_Live_360.htm

thats the direct link to opening the ports on your router to play on xbox live

[sHq]

I think I have the same router?
The default should be what I said.
Unless you have any documentation with it that says different, or some has actually changed the login.

[cunney]

im trying to put them ip's into my browser and they the password thing wont come up?

[sHq]

Tried 192.168.0.1

[cunney]

Yeh thats he one that works and brings up the login

ive tried

admin
password

Admin
Password

password
admin

Just admin

Nothing works :(

[sHq]

Looks like it's been changed then, who else uses it?
Check the stuff you got with it, maybe Sky have already changed it to something else?

[cunney]

I got no idea if sky have changed it, but maybe the port opening thing isnt neccessary?

[cunney]

Take it you can just skip the router and go straight to the phone line ??

[Ca11um]

do you have access to your firewall settings?

[cunney]

You mean in windows? Yeh, but my xbox isnt running through the computer so would that make a dif?

[Ca11um]

Take it you can just skip the router and go straight to the phone line ??


shouldnt you have socket>modem>router>xbox?

[Dan400z]

reset the router config imo but you will need to know your pppoa username and password to get the link up to re configure everything.

[cunney]

shouldnt you have socket>modem>router>xbox?

Not using a modem im running it direct through the router to the socket

[cunney]

right just checked and under network connections it says my DNS is 192.168.0.1, and it doesnt mention a secondary, so this wil def be the right code for xbox right???

[cunney]

also should the i.p on my xbox and computer be the same?

[Ca11um]

right just checked and under network connections it says my DNS is 192.168.0.1, and it doesnt mention a secondary, so this wil def be the right code for xbox right???


maybe!

is your DNS setting set to automatic?

[sHq]

My DNS is: 92.31.242.21
But I'm on AOL.
AND under settings its set to get automatically from ISP

[cunney]

maybe!

is your DNS setting set to automatic?

no ive changed it to manual

should xbox and computer ip be the same?

[Ca11um]

whats your gateway number?

my gateway and primary dns server are both the same

try putting the same number in

[cunney]

yeh they're both the same

try puting them both in where?

[Ca11um]

no ive changed it to manual

should xbox and computer ip be the same?


and no the ip's should be different

[cunney]

right shall go and try again, i gota come off the internet so cheers for your help guys, much appreciated!

[Ca11um]

yeh they're both the same

try puting them both in where?


where it says dns server settings-manual
under it it should say primary dns server, yes?

where it says primary dns server type in the same number as the gateway

if its already the same number, i have noi idea!!!

its looking like you going to have to figure out the password to access you router settings

[Dan400z]

lol wtf i am lolling at you cunney....username admin, password sky thought it was obvious

[Ca11um]

did this ever get sorted?!?!

[cunney]

lol wtf i am lolling at you cunney....username admin, password sky thought it was obvious

Dam.

If it was obvious why didnt you say b444444 lol

Ive got one last night of the house to myself so i shall try the password tonight

[cunney]

ooo its worked the sky password, now wot...

[cunney]

Router Status

Account Name
Firmware Version V1.03.87

ADSL Port
MAC Address 00:18:4D:1B:48:E7
IP Address 90.207.187.61
Network Type PPPoA
IP Subnet Mask 255.255.255.255
Gateway IP Address 89.200.128.192
Domain Name Server 90.207.238.97
90.207.238.99

LAN Port
MAC Address 00:18:4D:1B:48:E6
IP Address 192.168.0.1
DHCP On
IP Subnet Mask 255.255.255.0

Modem
ADSL Firmware Version A2pB023b.d20e
Modem Status Connected
DownStream Connection Speed 4928 kbps
UpStream Connection Speed 448 kbps
VPI 0
VCI 38

Wireless Port
Name (SSID) SKY20429
Region Europe
Channel 1
Wireless AP Enabled
Broadcast Name Enabled

This is the information i have

[cunney]

is xbox inbound or outbound?

[Ca11um]

have a go at that port forwarding link i posted the other day, now you know your password

[cunney]

right done it, here's hoping it works!

Cant remember what dns was tho lol