Darren
24-03-2006, 15:45
Server Problems UPDATE!
I have just recieved the below email from our server company which sheds ALOT of light onto why the site has been going down alot over the past few weeks. I thought I would share the information with you so you are all aware of the situation!
UK Dedicated Servers Notice
Dear Customer,
Your server may have been experiencing a few network outages over the last few days/weeks, we have traced this to a faulty switch port on one of our distribution switches.
Unfortunately our cage provider at the Redbus datacentre in London has been having serious financial problems. As a result we haven't been able to access our equipment for the last two weeks to perform vital network maintenance. We have invested in links to a far superior facility approximately two miles from the current location and we are going to shortly be moving all customers to this facility.
All server moves will be made between the hours of 01:00 and 8:00GMT in order to minimise the disruption to customers. We are still awaiting confirmation from our lawyers and the data centre as to what day we will be able to have access to move the equipment. As soon as this becomes clear we will let you know. If you have any mission critical data on your server we do recommend you ensure it is all backed up.
Customers on the 213.151.43.xxx network will need to be migrated to our other network which is far more stable than the existing 213.151.43.xxx network. Unfortunately this will mean those currently have IPs starting 213.151.43. will need to have their server IP's re-numbered.
I would like to apologise for any loss of service you are experiencing or might experience during the move, however once settled in the new facility we feel we will be able to offer a much improved service.
Thank you,
UK Dedicated Servers Limited
Basically.... the site is getting moved to a new server sometime soon... as we will have to update our IP Address, Name Servers etc... This "could" mean Corsa-C|UK will be down for upto 48hrs, depending on when they start the move. I will keep you updated the best I can to this happening.
Fingers Crossed this should prevent us from having any more problems when we move!!
Cheers
Darren :D
(http://www.ukservers.com/)
I have just recieved the below email from our server company which sheds ALOT of light onto why the site has been going down alot over the past few weeks. I thought I would share the information with you so you are all aware of the situation!
UK Dedicated Servers Notice
Dear Customer,
Your server may have been experiencing a few network outages over the last few days/weeks, we have traced this to a faulty switch port on one of our distribution switches.
Unfortunately our cage provider at the Redbus datacentre in London has been having serious financial problems. As a result we haven't been able to access our equipment for the last two weeks to perform vital network maintenance. We have invested in links to a far superior facility approximately two miles from the current location and we are going to shortly be moving all customers to this facility.
All server moves will be made between the hours of 01:00 and 8:00GMT in order to minimise the disruption to customers. We are still awaiting confirmation from our lawyers and the data centre as to what day we will be able to have access to move the equipment. As soon as this becomes clear we will let you know. If you have any mission critical data on your server we do recommend you ensure it is all backed up.
Customers on the 213.151.43.xxx network will need to be migrated to our other network which is far more stable than the existing 213.151.43.xxx network. Unfortunately this will mean those currently have IPs starting 213.151.43. will need to have their server IP's re-numbered.
I would like to apologise for any loss of service you are experiencing or might experience during the move, however once settled in the new facility we feel we will be able to offer a much improved service.
Thank you,
UK Dedicated Servers Limited
Basically.... the site is getting moved to a new server sometime soon... as we will have to update our IP Address, Name Servers etc... This "could" mean Corsa-C|UK will be down for upto 48hrs, depending on when they start the move. I will keep you updated the best I can to this happening.
Fingers Crossed this should prevent us from having any more problems when we move!!
Cheers
Darren :D
(http://www.ukservers.com/)